All online orders for stock products placed before 3pm are despatched the same day for delivery the next working day.
Non Stock Products
Lead times for non stock products will be quoted at time of order.
For efficient handling of returns, please observe the following.
1) Contact us on firstname.lastname@example.org requesting a returns authorisation form
2) Once you have submitted the details for return we will confirm with an authorised returns reference which much be packed with the goods for return
We cannot accept goods returned without a returns authorisation form.
Worn goods returned for inspection must be in a satisfactorily clean condition.
Unworn goods being returned for credit must be clean and in the original packaging.
We can only accept goods for credit if they are returned to us within 30 days of the date they were received, and if they are in their original packaging.
We reserve the right to levy a 15% restocking charge when goods are supplied in accordance with our customers' orders and subsequently returned.
It is the customer’s responsibility to return goods to us at their expense if goods are supplied correctly in accordance with their purchase order and are subsequently returned.