Terms and Conditions

  • We cannot accept goods without a returns authorisation form.
  • Faulty goods that are being returned for inspection must be in a satisfactory clean condition.
  • Unworn goods being returned for credit must be in a re-saleable condition and still packaged in the original packaging.
  • We can only accept goods ordered in error for credit if they are returned within 30 days of the date supplied, and if they are still in their original packaging.
  • When goods are supplied in accordance with our customers' orders and subsequently returned.
  • They must be returned within 30 days of the date received
  • We reserve the right to levy a 15% restocking charge.
  • It is the customer's responsibility to return goods to us at their expense or we can collect for a fee of £8.95 per parcel.


  • Should these occur, we must be notified within 3 working days of receipt of delivery.